Shipping and Delivery Policy
Effective Date: 1st March 2021
Thank you for choosing Lersia Play as your preferred Video on Demand (VOD) online streaming platform. We are dedicated to providing you with a seamless and enjoyable entertainment experience. This Shipping and Delivery Policy outlines our practices related to content delivery and viewing access on www.lersia.com.
1. DELIVERY OF CONTENT:
1.1 Instant Access: Upon successful payment for a video or content package on Lersia Play, users will have instant access to the content. No physical delivery is involved.
1.2 Device Compatibility: Content can be accessed on various devices, including but not limited to smartphones, tablets, desktop computers, and smart TVs, depending on device compatibility and regional availability.
2. GEOGRAPHIC AVAILABILITY:
2.1 Regional Restrictions: Some content on Lersia Play may be subject to regional licensing restrictions. As a result, the availability of specific content may vary by geographic location.
2.2 Content Catalog: The content catalog may differ between regions, and some content may not be available in certain regions due to licensing agreements.
3. INTERNET CONNECTION:
3.1 High-Speed Internet: Users are responsible for ensuring they have a stable and high-speed internet connection to stream content on Lersia Play. The quality of streaming may vary based on the user's internet speed.
4. REFUNDS AND CANCELLATIONS:
4.1 Refund Policy: Given the digital nature of our content, Lersia Play generally does not provide refunds for purchased content. Refunds may only be considered in exceptional cases, such as technical issues that prevent access to purchased content.
4.2 Cancellation Policy: Lersia Play does not have subscription-based services; therefore, there are no subscription cancellations. Users can choose to purchase content packages individually.
5. TECHNICAL SUPPORT:
5.1 User Support: For any technical issues, inquiries, or assistance related to content access or streaming, users can contact our Customer Support team through the "Contact Us" section on our website (www.lersia.com). Our team is available to provide assistance and guidance.
6. CHANGES TO THIS POLICY:
6.1 Policy Updates: Lersia Play reserves the right to update or modify this Shipping and Delivery Policy as needed to reflect changes in our services or legal requirements. Users will be notified of any significant changes through our website or other communication channels.
By using Lersia Play's services and accessing our content, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. If you have any questions or concerns regarding this policy or any other aspect of our services, please feel free to contact us.
Thank you for choosing Lersia Play for your entertainment needs.